Politique de Confidentialité

1. Introduction

At SESA-TECH, we take the protection of your personal data very seriously. This privacy policy aims to inform you about how we collect, use, share, and protect your personal data in accordance with the applicable Cameroonian legislation, notably Law No. 2010/012 of December 21, 2010, relating to cybersecurity and cybercrime in Cameroon, and Law No. 2010/013 of December 21, 2010, governing electronic communications in Cameroon.

2. Data We Collect

We may collect the following categories of personal data:

• Identification Data : last name, first name, email address, phone number
• Professional Data : company name, job title
• Browsing Data : IP address, connection data, browser type, pages visited
• Contact Data : content of messages exchanged via our contact forms

3. Purposes of Processing

Your data is collected for the following purposes:

• To respond to your information requests
• To provide you with our services and ensure their proper functioning
• To send you marketing communications (only with your consent)
• To improve our website and services
• To comply with our legal and regulatory obligations

4. Legal Basis for Processing

In accordance with Cameroonian law, the processing of your data is based on:

• Your explicit, free, specific, and informed consent
• The fulfillment of a legal obligation to which we are subject
• The performance of a task carried out in the public interest or in the exercise of official authority
• The pursuit of the legitimate interests of the data controller or a third party, provided that the interests or fundamental rights and freedoms of the data subject do not prevail

5. Recipients of Data

Your data may be disclosed to:

• Our authorized internal teams
• Our subcontractors (hosting providers, technical service providers)
• Competent authorities upon legal request

We require all our partners to comply with strict data protection standards.

6. Retention Period

Your data is retained for the period necessary to achieve the purposes for which it was collected, in accordance with legal obligations:

• Contact data: 3 years from the last contact
• Connection data: 12 months
• Billing data: 10 years from the end of the fiscal year

7. Your rights

In accordance with regulations, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure in certain cases
• Right to restrict processing
• Right to data portability
• Right to object for reasons related to your particular situation
• Set guidelines regarding the fate of your data after your death

To exercise these rights or for any questions related to data protection, you can contact us at: dpo@sesa-tech.com or by mail at our headquarters address.

In accordance with Cameroonian law, you have the right to file a complaint with the Telecommunications Regulatory Agency (ART) in case of breach of personal data protection provisions.

8. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

9. International Data Transfers

Your data is primarily hosted on servers located in Cameroon. In case of transfer outside Cameroon, we ensure that appropriate safeguards are implemented in accordance with Cameroonian law, notably by obtaining your explicit consent and ensuring compliance with the data protection standards of the destination country.

10. Privacy Policy Changes

We reserve the right to modify this policy at any time to comply with legislative and regulatory changes in Cameroon. Any changes will be posted on our website and will take effect upon publication.. The current version is the one accessible online at the following address : http://sesa-tech.com/en/politique-confidentialite

11. Applicable law and jurisdiction

This privacy policy is governed by Cameroonian law. In case of dispute, the Cameroonian courts in the city of Douala shall have exclusive jurisdiction.